Contact Us
We love hearing from our community. Questions, feedback, or issues? We're here to help and respond quickly to all inquiries.
Email Support
support@medusascript.net
24/7 support available
Response Time
Usually 2-4 hours
During business hours
Issue Reports
Technical support
For script problems
Frequently Asked Questions
How can I report a broken script?
Use the contact form above and select "Script Issue" as the subject. Include the script name, executor used, and a detailed description of the problem. Our team will investigate and provide a fix.
Can I submit my own scripts?
Absolutely! We welcome community contributions. Scripts are reviewed by our moderation team for safety and quality before being published. Contact us for submission guidelines.
What should I include when reporting a bug?
Please provide: (1) Script name and version, (2) Script executor being used, (3) Detailed description of the issue, (4) Steps to reproduce the bug, (5) Game name if applicable, and (6) Any error messages shown.
How long does it take to get a response?
We aim to respond to all inquiries within 2-4 business hours. Complex issues may take longer. Check your email regularly for updates from our support team.
Do you offer technical support?
Yes! Our support team can help with script compatibility, execution issues, and general Lua scripting questions. However, we cannot assist with bypassing Roblox security systems.